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TERMS AND CONDITIONS

RUSS JOHNSON PHOTOGRAPHY

Russ Johnson Photography have taken all reasonable care to ensure that the information contained on this website is accurate on the date of publication and including the last update.

 

Prices and Specifications.

 

Specifications, prices, availability of stock and terms of offers may change without notice. All prices on the Russ Johnson Photography Website are quoted in Australian Dollars. (AUD)

 

Delivery and Shipping.

 

For unframed prints please allow 5 business days plus delivery and for professionally handcrafted framed prints please allow 2 to 3 weeks for production plus delivery. Delivery and Production times can extend during peak periods such as Christmas and Easter. If this occurs, we will endeavour to contact you and keep you informed.

 

(Australian Customers) All orders for framed and unframed prints within Australia are dispatched from our Print Partner in Queensland directly to you. A tracking number will be assigned to you upon dispatch.

 

(International Customers) All orders for unframed prints only for delivery outside of Australia will also be dispatched from our Print Partner in Queensland. **Please be aware that any duties or import taxes payable that may apply to your order are to be paid by you directly to your local authority or Postal Service and is not the responsibility of Russ Johnson Photography** A tracking number will be assigned to you upon dispatch. 

 

Please ensure that you provide the correct delivery address at the time you place your order and that either yourself, or a representative is on hand to receive or sign for your order as required. Goods returned to Russ Johnson Photography as undeliverable will incur re-dispatch charges.

 

Returns/Refunds

 

A great deal of care and quality control goes into preparing each and every order. Sometimes however, accidents or errors may happen. Russ Johnson Photography must be notified as soon as possible following delivery of any missing, damaged or incorrect products. 

 

As your Print is produced on a ‘Made to Order’ basis and to your specifications, once the order has been created, lodged and goes into production with our print partners any cancellations will incur a fee of up to 100% of payments made. 

 

Refunds will not be given for cancelling an order based on a change of mind. If you are in any way unsatisfied with your order or any of the processes leading up to receiving your order, please contact us. 

 

Copyright

 

All images on the Website known as Russ Johnson Photography are subject to Copyright and owned by the Photographer, Russ Johnson. Using any image without prior written permission and consent of Russ Johnson Photography is Illegal and a breach of Law. 

 

Images may not be downloaded, reproduced, copied, projected, modified or used in any other manner without the prior written consent and approval from Russ Johnson Photography. 

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